Terms of service

These Terms of Use (the “Terms”) set forth the terms and conditions governing use of the website and online store for “NINJA BASKETBALL ARMY” (collectively, the “Site”), operated by HYTEK Inc. (the “Company”).

Any customer who browses the Site, uses a customer account, or purchases products through the Site (a “Customer”) shall use the Site only after reviewing and agreeing to these Terms.

Article 1 (Scope)

1. These Terms apply to browsing the Site, using customer accounts, purchasing products, making inquiries, and using any other services provided by the Company through the Site.
2. The Privacy Policy, Cookie Policy, Returns and Exchanges Policy, Shipping Policy, disclosure under Japan’s Act on Specified Commercial Transactions, and any other individual rules posted on the Site form part of these Terms.
3. If these Terms conflict with any individual rules, the individual rules shall prevail with respect to the matter concerned.

Article 2 (Services Provided)

The Company provides the following services through the Site:

1. Sale of apparel, fashion accessories, hanging scrolls, other art products, and related items;
2. Provision of information concerning products, the brand, stories, characters, content, and related matters;
3. Customer account functionality; and
4. Services incidental or related to the foregoing.

Article 3 (Customer Accounts)

1. Customers may use a customer account in the manner prescribed by the Company.
2. A customer account may allow Customers to view or manage order history, delivery status, profile information, shipping addresses, and other information provided by the Company or Shopify.
3. Customers shall log in using an authentication code sent to the registered email address or another authentication method designated by the Company or Shopify.
4. Customers shall register accurate and current information and promptly update it when changes occur.
5. Customers shall properly safeguard their email addresses, authentication codes, and other credentials and shall not permit any third party to use them.
6. Unless attributable to the Company, orders and other actions made through a customer account shall be treated as having been made by the Customer who holds that account.
7. If a Customer discovers that an email address or credential is being used by a third party, the Customer shall promptly notify the Company.
8. Account functions, authentication methods, and displayed information may change due to Shopify specifications or Site settings.

Article 4 (Suspension of Customer Accounts, etc.)

1. A Customer may request deletion of the customer account or customer profile in the manner prescribed by the Company.
2. The Company may retain order history and other information to the extent necessary after account use ends where required by law, for transaction records, fraud prevention, or another legitimate reason.
3. The Company may, without prior notice, restrict account use, suspend orders, delete a customer profile, or take other necessary measures if the Customer:
   1. registers false information or information containing a material error;
   2. improperly uses another person’s information;
   3. fails to pay any amount due;
   4. places a fraudulent order or makes a fraudulent payment;
   5. repeatedly refuses delivery, fails to receive products, or makes improper refund claims;
   6. purchases for resale or other redistribution;
   7. breaches these Terms; or
   8. is otherwise reasonably determined by the Company to be unsuitable for continued account use.
4. Deletion of an account or customer profile does not affect any sales contract concluded or obligation incurred before deletion.

Article 5 (Orders and Formation of Sales Contracts)

1. Customers shall place orders after confirming the product, quantity, size, color, shipping address, payment method, and other required details displayed on the Site.
2. An order constitutes an offer by the Customer to purchase the product.
3. A sales contract is formed when the Company sends the Customer an order confirmation email indicating its acceptance of the Customer’s order and such email reaches the Customer.
4. The order confirmation email referred to in the preceding paragraph constitutes notice of the Company’s acceptance of the order, including where such email is sent automatically.
5. After formation of the sales contract, the Customer may not change or cancel the order except as provided in these Terms or applicable law.
6. The Company may refuse an order or terminate a concluded sales contract if:
   1. inventory cannot be secured;
   2. manufacture, procurement, or sale cannot be continued;
   3. there is an obvious error in a product, price, shipping charge, or other display;
   4. payment authorization cannot be obtained;
   5. fraudulent ordering or payment is suspected;
   6. the purchase is reasonably determined to be for resale, redistribution, or commercial purposes;
   7. the quantity exceeds normal personal use;
   8. shipping information is incorrect or incomplete;
   9. shipment is prohibited by export/import controls or other laws; or
   10. the Company otherwise reasonably determines that acceptance is inappropriate.
7. If the Company cancels an order for reasons attributable to it, amounts received will generally be refunded through the original payment method.

Article 6 (Product Information and Prices)

1. Product prices are displayed on the Site.
2. Unless expressly stated otherwise, prices exclude shipping, payment fees, import duties, import consumption tax, value-added tax, customs clearance fees, and other charges.
3. Images may differ from actual colors, textures, or appearance due to devices, displays, lighting, or other viewing conditions.
4. Apparel measurements may vary due to materials, manufacturing processes, or measurement methods.
5. Hanging scrolls and other art products may vary due to materials, printing, processing, or finishing.
6. Before a sales contract is formed, the Company may change prices, specifications, sales methods, and other product information without notice.
7. If a displayed price contains an obvious error, the Company may notify the Customer of the correct price and ask whether to proceed, or may cancel the order.

Article 7 (Payment Methods)

1. Customers shall select an available payment method shown at checkout.
2. Credit cards and other payment instruments must be lawfully usable by the Customer.
3. A selected payment method may be unavailable due to screening by a payment provider, system failure, usage restrictions, or other circumstances.
4. Any required payment fee will be displayed at checkout or elsewhere on the Site.
5. Shopify, payment providers, or other third-party services may store or process payment information.

Article 8 (Delivery)

1. The Company ships products to the address specified by the Customer when ordering.
2. Products are shipped from Japan.
3. International delivery is limited to countries and regions selectable at checkout.
4. Estimated delivery dates are estimates only and are not guaranteed.
5. Delivery may be delayed by weather, disaster, traffic, customs procedures, carrier circumstances, social conditions, or other matters beyond the Company’s reasonable control.
6. Customers shall accurately enter their name, address, postal code, telephone number, and other shipping information.
7. Except where attributable to the Company, the Company is not liable for delay, misdelivery, return, or other consequences caused by incorrect, incomplete, or changed shipping information.

Article 9 (International Shipping and Import Procedures)

1. Products shipped internationally are exported from Japan and imported into the destination country or region.
2. Import duties, import consumption tax, value-added tax, customs clearance fees, carrier advancement fees, and other charges may arise at destination.
3. Unless the Company expressly states that it will bear them, all such charges are the Customer’s responsibility.
4. The Company does not collect such duties, taxes, or fees at purchase. They are billed directly to the Customer by customs authorities, carriers, or other relevant bodies.
5. Amounts, exemptions, assessment standards, required documents, and customs procedures vary by destination, product type, value, and other conditions.
6. Before ordering, Customers shall confirm applicable import conditions with the relevant customs or other authorities at their own responsibility.
7. As importer of record, the Customer shall comply with all laws, import restrictions, and customs procedures applicable at destination.
8. The Company is not liable if a product cannot clear customs, is delayed, returned, or destroyed due to import restrictions, customs decisions, missing documents, or other causes not attributable to the Company, except where applicable law provides otherwise.

Article 10 (Refusal to Pay Duties and Inability to Receive Delivery)

1. If a Customer refuses to pay duties, taxes, customs clearance fees, or other charges, or fails to complete required customs procedures, the product may be returned to the Company, stored, or destroyed at destination.
2. Delivery failure resulting from any of the following shall be treated as inability to receive delivery for reasons attributable to the Customer:
3. refusal to pay duties, taxes, or customs clearance fees;
   1. refusal of delivery;
   2. extended absence;
   3. incorrect or incomplete shipping information;
   4. failure to respond to the carrier;
   5. failure to complete required customs procedures; or
   6. any other circumstance attributable to the Customer that prevents delivery.
4. In such cases, to the extent permitted by applicable law, the Company may decline to refund the product price, original shipping charges, return shipping, duties, taxes, customs fees, storage or disposal costs, payment fees, and other costs incurred by the Company.
5. If the Company issues a refund, it may deduct those costs from the refund amount.
6. Any reshipment costs shall be borne by the Customer.
7. Reshipment will be made only if the Company determines that it is feasible, taking into account product condition, inventory, deliverability, and other circumstances.

Article 11 (Returns, Exchanges, and Cancellations)

1. Returns, exchanges, or cancellations after formation of the sales contract are not accepted for reasons attributable to the Customer.
2. Customer-related reasons include:
   1. incorrect fit or size;
   2. color, shape, material feel, texture, or appearance differing from expectations;
   3. selection of an incorrect product, size, color, quantity, or shipping address;
   4. the product becoming unnecessary after ordering;
   5. duties, taxes, or customs fees being higher than expected;
   6. unwillingness to pay such charges;
   7. inability to complete import procedures at destination; or
   8. failure to receive delivery due to refusal, extended absence, or address deficiency.
3. Size exchanges are not offered. Customers shall carefully review size charts, measurements, materials, and other product information before ordering.
4. Hanging scrolls are designated non-returnable items and may not be returned or exchanged for reasons attributable to the Customer. However, this restriction does not apply where the product fails to conform to the sales contract or where otherwise required by applicable law.
5. Limited-edition, made-to-order, pre-order, personalized, and other items marked non-returnable or non-exchangeable may not be returned or exchanged except where required by law.
6. If a product is initially defective, differs from the order, or is short in quantity, the Customer should contact the Company, preferably within seven (7) days after delivery, and provide the order number and photographs or other materials showing the condition and issue. However, neither the expiration of this period nor the Customer’s inability to provide photographs or other materials shall, by itself, limit any rights or remedies available to the Customer under applicable law.
7. If a lack of conformity with the sales contract is confirmed in relation to any of the issues described in the preceding paragraph, the Company will provide an appropriate remedy in accordance with applicable law, which may include exchange, repair, provision of a replacement product, reduction of the purchase price, return and refund, or other applicable remedies. The appropriate remedy will be determined in accordance with applicable law, taking into account the condition of the product, stock availability, the nature of the lack of conformity, and other relevant circumstances.
8. Products returned without prior authorization may not be accepted, exchanged, or refunded.
9. Damage caused by use, wear, washing, alteration, repair, improper storage, normal wear and tear, or other Customer handling is not an initial defect.
10. This Article does not limit mandatory rights under laws applicable at the Customer’s residence or delivery destination.

Article 12 (Use by Minors)

A minor must obtain the consent of a parent, guardian, or other legal representative before using a customer account or purchasing products.

Article 13 (Prohibited Conduct)

Customers shall not engage in any of the following when using the Site:

1. registering or transmitting false or inaccurate information;
2. improperly using another person’s name, address, account, or payment method;
3. providing authentication codes or other credentials to a third party;
4. fraudulent payment, fraud, or other unlawful conduct;
5. purchases reasonably regarded as being for resale, redistribution, or other commercial purposes;
6. placing bulk orders to unfairly monopolize products or purchasing opportunities;
7. unauthorized access to the Site or Company systems;
8. placing an excessive load on the Site;
9. transmitting computer viruses or other harmful programs;
10. improperly obtaining, altering, deleting, or analyzing Site information;
11. circumventing access controls or security functions;
12. infringing rights or interests of the Company, other Customers, or third parties;
13. violating law or public policy;
14. providing benefits to or otherwise engaging with organized crime groups or other antisocial forces; or
15. any other conduct reasonably deemed inappropriate for operation of the Site.

Article 14 (Intellectual Property Rights)

1. Copyrights, trademarks, and other intellectual property rights in text, photographs, video, audio, illustrations, logos, names, characters, stories, fictional settings, graphics, product designs, and other content on the Site belong to the Company or lawful licensors.
2. Customers may not reproduce, republish, modify, adapt, sell, distribute, publicly transmit, commercialize, or otherwise use such content beyond the scope permitted by law for private use.
3. Third-party product names, brand names, logos, trademarks, characters, and other intellectual property displayed on the Site belong to their respective owners.
4. Purchase of a product does not transfer to the Customer any intellectual property right used in the product or on the Site.

Article 15 (Personal Information and Related Data)

1. The Company handles Customers’ personal information in accordance with its separately established Privacy Policy.
2. Information concerning customer accounts and orders may be stored or processed through Shopify or other services used by the Company.
3. Use of cookies and similar technologies on the Site is governed by the separately established Cookie Policy.

Article 16 (Modification, Suspension, and Termination of the Site)

1. The Company may modify, suspend, or terminate all or part of the Site or customer account functions where necessary for maintenance, failure response, security, natural disaster, communications failure, or other reasons.
2. Except in emergencies, the Company will provide notice, to the extent reasonably practicable, by posting on the Site or another appropriate method.

Article 17 (Disclaimers and Limitation of Liability)

1. The Company endeavors to keep information on the Site accurate and current, but does not warrant uninterrupted or error-free availability of the Site or customer account functions.
2. The Company is not liable for delayed or failed performance caused by natural disaster, war, terrorism, epidemic, strike, transport disruption, customs delay, governmental action, communications failure, cloud-service outage, or other circumstances beyond its reasonable control.
3. Any limitation of the Company’s liability under these Terms does not apply to damage caused by the Company’s willful misconduct or gross negligence, or where liability may not be limited by law.
4. Where the Company is liable for damages, its liability shall, to the extent permitted by law, be limited to ordinary damages actually and directly incurred by the Customer.
5. This Article does not exclude or restrict rights afforded to Customers under Japan’s Consumer Contract Act or other applicable law.

Article 18 (Amendment of These Terms)

1. The Company may amend these Terms where reasonably necessary due to changes in law, services, Shopify or other service specifications, or other circumstances.
2. When amending these Terms, the Company will notify Customers of the amendment and its effective date by posting on the Site or another appropriate method.
3. Where Customer consent is required by law, the Company will obtain it in the prescribed manner.

Article 19 (Communications and Notices)

1. The Company may communicate with Customers by posting on the Site, sending email to an address registered for an account or order, or any other method the Company considers appropriate.
2. Customers shall keep their registered email address and other contact details accurate and current.
3. Customer inquiries shall be directed to:

HYTEK Inc.
NINJA BASKETBALL ARMY
Email: support@njba.jp

Article 20 (Severability)

If any provision of these Terms, or any part thereof, is held invalid or unenforceable under applicable law, the remaining provisions and the remainder of that provision shall remain in full force and effect.

Article 21 (Mandatory Law)

1. These Terms do not exclude rights under consumer protection laws or other mandatory laws applicable by reason of the Customer’s residence, delivery destination, or other circumstances.
2. If these Terms conflict with applicable mandatory law, that mandatory law shall prevail.

Article 22 (Governing Law and Jurisdiction)

1. These Terms and all sales contracts formed through the Site are governed by and construed in accordance with the laws of Japan.
2. Unless otherwise provided by law, the Tokyo District Court shall have exclusive jurisdiction as the court of first instance over any dispute between the Company and a Customer arising from or relating to the Site or these Terms.
3. This Article does not limit jurisdictional or other rights afforded by mandatory law applicable in the Customer’s place of residence.

Established: October 19, 2026

HYTEK Inc.